Last updated: 22 October 2026
This policy explains what cookies and similar technologies the HAEVN website uses, why, and how you can control them. It covers haevnmusic.com and the pages on it. The shop at haevnmusic.store is run separately and has its own cookie policy.
## What cookies are
Cookies are small text files a website stores in your browser. Similar technologies, such as local storage, do the same job: they keep a small amount of information on your device so the site can remember something between visits or pages. In this policy we call all of them "cookies".
## Who we are
HAEVN is operated by HAEVN, Koningsweg 83, 's-Hertogenbosch, Noord-Brabant 5211 BH, Netherlands [add the chamber of commerce (KvK) number if it should appear here]. You can reach us at info@haevnmusic.com.
## Our choices
When you first visit, a banner asks whether you accept analytics and marketing cookies. You can:
- **Accept**: we, and the services listed below, may use analytics and marketing cookies. - **Only essential**: we use only what the site needs to work. Analytics and marketing cookies stay off.
You can change your choice at any time with the **Cookie settings** link in the footer. You can also delete cookies in your browser settings. Deleting them will mean the banner returns on your next visit.
Until you choose, we do not set analytics or marketing cookies. We record your choice in your browser so we do not ask again.
## Cookies and storage we use
### Needed for the site to work
| Name | Set by | Purpose | Lasts | |---|---|---|---| | `haevn_consent` (local storage) | HAEVN | Remembers your cookie choice | Until you clear your browser storage [confirm: no expiry is set] | | `haevn-friends-first` (local storage) | HAEVN | Remembers that you closed the Friends First box, so it does not return | Until you clear your browser storage | | `haevn_promo_dismissed` (local storage) | HAEVN | Remembers which promotion banners you closed | Until you clear your browser storage | | `tab-offset` (session storage) | HAEVN | Keeps your place in the scrolling tab bar when you move between pages | Until you close the tab | | Shopify cart storage (local storage, keys starting with the store's access token) | Shopify | Keeps the contents of your bag between visits | [confirm duration with Shopify] | | `__cf_bm` | Cloudflare | Helps protect the site from automated traffic | 30 minutes [confirm this is set on this site] | | Editor sign-in cookies (`emdash_session` and related) | HAEVN (CMS) | Signs in our team to the admin area. Only applies to staff. | [confirm lifetime] |
### Analytics (only with your consent, except where noted)
| Name | Set by | Purpose | Lasts | |---|---|---|---| | Fathom Analytics | Fathom | Counts visits and which pages are read. **Does not set cookies** and does not need consent. | n/a | | `_ga`, `_ga_[ID]` | Google (Google Analytics, through Google Tag Manager) | Tells visits apart and measures how people use the site | Up to 2 years [only if a Google Analytics tag is set up in Tag Manager] |
### Marketing (only with your consent)
| Name | Set by | Purpose | Lasts | |---|---|---|---| | `_fbp` | Meta (Facebook pixel, through Google Tag Manager) | Measures how well our adverts work and shows them to the right people | 3 months | | `_fbc` | Meta | Remembers if you arrived from a Meta advert | 3 months |
When you join a mailing list with marketing consent, we also send Meta a record that you signed up (for example "Lead"). The record includes a hashed copy of your email and the cookie values above, so Meta can match it to the advert you saw. We do not send your email address in plain text.
Google Tag Manager loads only the tags we have configured. The Google Analytics configuration tag and the Meta base pixel fire on every page, but only after you accept analytics or marketing cookies respectively. The Meta Lead tag fires only when someone signs up to a mailing list.
We also record these actions for analytics (through Google Analytics and Fathom, not through cookies of their own): visits to product, release and event pages; clicks on ticket and release links; presale code copies; adds to the bag and checkout starts; and mailing list signups. These records contain no personal details.
### Embedded content from other services
These services set their own cookies only when you use them:
- **YouTube videos** play in a privacy-enhanced mode (youtube-nocookie.com). The video does not load until you press play. Once it plays, YouTube may set cookies under its own policy. - **Spotify players** on release pages load only when you press play. Spotify may set cookies under its own policy. - **Shopify Buy Button** (product embeds and the bag) loads only on sites where it is switched on. Shopify sets its own cookies for the bag and checkout. See Shopify's privacy policy. - **Google Fonts** are loaded from Google's servers. Your browser sends your IP address to Google. Google does not set cookies for this. - **OpenStreetMap** tiles, if shown, are loaded from OpenStreetMap's servers, which receive your IP address.
## Where your data goes
Some of the services above are based outside the European Economic Area, including Google, Meta, Shopify and Cloudflare. Where data is transferred, we rely on the safeguards those providers offer, such as Standard Contractual Clauses. [Confirm the transfer basis for each provider.]
## How long we keep information
- Your cookie choice is kept in your browser until you clear it. - Signup details (email, name, city, country) are kept in our mailing list tool, Mailchimp, until you unsubscribe or ask us to delete them. Mailchimp's own cookie policy applies to its hosted pages. - Server logs are kept for [retention period].
## Your rights
Under data protection law you can ask us for a copy of your data, ask us to correct or delete it, and object to or restrict how we use it. To do this, contact us at info@haevnmusic.com. You can also complain to your national data protection authority.
## Changes
We may update this policy when we add or remove a service. The date at the top shows when it last changed. If the changes are significant, we will show the cookie banner again so you can review your choice.
## Contact
Questions about cookies: info@haevnmusic.com.